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Contact CTV Television Network Customer Service

CTV Television Network Phone Numbers and Emails

Toll-Free Number:

  • (800) 461-1542
    TTY/TDD
Call customer service
Send Message

CTV Television Network Emails:

Customer Service
%20privacy@bell.ca
Privacy Inquiries
Is this your business?

CTV Television Network Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call CTV Television Network is 8004611542.

  • The longest wait times are on Tuesday, while the shortest are on Monday.

  • People call CTV Television Network mainly because of product/ service, activation/ cancellation and request for information.

View full overview ›
PissedConsumer Club

Contact Information

CTV Television Network Website:

CTV Television Network Help Center:

Corporate Office Address:

Bell Media Inc.
299 Queen Street West
Toronto, Ontario M5V 2Z5
Canada

CTV Television Network Rating Based on 9 Reviews

Rating details

1.4
more details
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

How Good is CTV Television Network's Customer Service?

Lysandra Esc
Lysandra Esc
Feels Disappointed | Apr 28, 2024

I sent a message but no one contacted me about it.

Read full quote
Shane F Kbi
Shane F Kbi
Feels Disappointed | Mar 11, 2024

Not good so far
Do not answer calls

Read full quote
Carolyn D Qhb
Carolyn D Qhb
Feels Disappointed | Jan 31, 2024

VERY poor to contact, speak to or receive a reply from anyone! Just wondering why such a big network does not have proper weather reporter to cover a maternity leave! Unprofessional for what the regular News Staff give!

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Wayne F Jdx
Wayne F Jdx
Feels Disappointed | Jul 13, 2023

Garbage

Read full quote

Summary of CTV Television Network Customer Service Calls

74 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CTV Television Network?

Product/ Service Question:

  • “Complaining about the social”
  • “Can’t seem to connect CTV with my roku”
  • “Complaint about the quality of sound and lagging in picture for most of all programming on the CTV Network all my other channels are clear and clean of defect”

Request for Information Question:

  • “Looking for archive footage of CTV game show Its Your Move”
  • “The Social Chapter book review request”
  • “Question Regarding Streaming”

Activation/ Cancellation Question:

  • “Trying to cancel a 5 day ctv subscription”
  • “Activation code issue”
  • “Subscribe to ctv”

Account Question:

  • “Sign up problems and charges”
  • “I keep getting a notification that my account is invalid. I've paid twice on this account. The first payment was through PayPal on November 21,2023 and second payment was yesterday. Please resolve this issue and refund one of the 2 payments.”
  • “Cant access account”

Cards Question:

  • “Card not valid”
  • “Why do you need my credit card number to sign in.?”

Payments and Charges Question:

  • “Fraud”

Staff Question:

  • “Customer service”

Other Question:

  • “No reception”
  • “Channel disruption”
  • “Info for tickets to the Social after September”

Compare CTV Television Network Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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